Transfer/Recall/Pickup

Specifies whether to use the Transfer/Recall/Pickup function or not (1: ON, 0:OFF). You can also set time variables related to the Transfer/Recall/Pickup functions.

 

Items to be Specified

Function

Description

Transfer Ring Back MOH

Specifies whether to use the function that sends the hold tone instead of the dial tone when a call is transferred.

Cancel Key

After the user has switched to the second caller on a phone without an LCD, whenever the hook switch is pressed the next caller is connected and others enter the hold state. This is called the alternate call state.

This option is not used for an alternate call state. When this option is set to On, if the hook switch is pressed the new call, i.e. the second call, is released and the user returns to the first caller.

VMS Transfer Key

Specifies whether the VT key operation is transferred or not to the VM.

Recall Pickup

Specifies whether other stations can answer the recalled calls, in place of the ringing station. Any station can answer the recalled calls received on the attendant, regardless of this option¡¯s setting.

Pickup by DSS Key

When set to On, if a call is received at a station to which the DS button is set, that DS button blinks. By pressing this button, a user can answer the call immediately in place of the original recipient.

Pickup Hold Station

Specifies which other station can pick up held calls.

E & M Transfer Recall

E & M Transfer Recall

Transfer Recall Time (sec)

Specifies the time after which a transferred call is recalled, if it is not answered. (0 to 250 sec)

Camp On Recall Time (sec)

Specifies the time after which an auto reserved call is recalled, if it is not answered. (0 to 250 sec)

E-Hold Recall Time (sec)

Sets the recall time for the calls that the station holds.
(0 to 250 sec)

System Hold Recall Time (sec)

Sets the recall time for common hold calls. (0 to 250 sec)

Park Recall Time (sec)

Sets the recall time for park calls. (0 to 250 sec)

ATT.Recall Time(sec)

If a recalled call is not answered and this ATT recall time is set to 0 sec, the call is not recalled again and is disconnected.
(0 to 250 sec)

 

Function

Description

Recall Wait Time (sec)

Sets the time that a call should wait before it is recalled to the attendant when the recalled station is busy. When set to 0 sec, it is not recalled to the attendant and is disconnected.
(0 to 250 sec)

Recall Disconnect Time (min)

Sets the time after which a trunk call recalled to the attendant is disconnected if it is not answered. (1~250 min)

 
Viewing and Changing the Transfer/Recall/Pickup Settings and their Timer Settings

1)  Select 5.Features => 5.14 Timer Option Features => 5.14.1 Transfer/Recall/Pickup from the Tree Viewer.

2)  View the current Transfer/Recall/Pickup settings and their timer settings.

3)  Change the current Transfer/Recall/Pickup settings and their timer settings.

4)  Save the changes.