Sets whether to use the Soft IVR that OfficeServ SCM Call Server provide basically.
Item |
Description |
Conference |
Sets whether to use Soft-IVR conference. It uses not conference chip of Gateway but conference function of Soft-IVR. It provides 3-way 8 group and supports G.711A codec. |
Station MOH |
Sets whether to use Soft-IVR station MOH. It uses not melody chip of Gateway but MOH file of Soft-IVR. It doesn¡¯t provide for BGM. |
Announcement |
Sets whether to use Soft-IVR Announcement. It provides not tone/page but announcement of Soft-IVR about several error case while using phone. |
1) Select 2.Configuration => 2.5 Station Port => 2.5.8 Soft IVR from the Tree Viewer.
2) View the Soft IVR settings.
3) Change the Soft IVR settings.
4) Save the changes.