Call Forwarding

Specifies the phone number to which calls are forwarded and whether to use call forwarding or not.

 

Types of Call Forwarding

Item

Description

Forward Cancel

Cancels the call forwarding.

Forward All

Forwards all calls.

Busy

Forwards calls when the phone is busy.

No Answer

Forwards calls when they are not answered.

Busy/No Answer

Forwards calls when the phone is busy or they are not answered.

 

Requirements

Ÿ   If ¡®Busy/No Answer¡¯ is selected, each call is forwarded to the station specified by the ¡®Busy Forward¡¯ or ¡®No Answer Forward¡¯ item, according to the user situation. Therefore, to use the ¡®Busy/No Answer¡¯ function, a phone number must be set in the ¡®Busy Forward¡¯ and ¡®No Answer Forward¡¯ items, respectively.

Ÿ   If the FORWARD item of ¡®4.7.2 COS Contents¡¯ is set to No, no call forwarding can be set but it can be canceled.

Ÿ   Calls can only be forwarded to an external number if the EXT FWD item of ¡®4.7.2 COS Contents¡¯ is set to Yes. If only the FORWARD item is set to Yes, calls can be forwarded to a station number only.

 

Defaults

All stations: Forward Cancel

 

Viewing and Changing the Call Forwarding Settings

1)  Select 5.Features => 5.15 Station Features => 5.15.6 Call Forwarding from the Tree Viewer.

2)  View the Call Forwarding settings.

3)  Change the Call Forwarding settings.

4)  Save the changes.