Pickup Groups

According as Pickup Group Ring Service is enabled or disabled, the way of assignment of stations into call pickup groups is different. In case Pickup Group Ring Service is enabled in 2.1.5 System Options, it allows that the maximum 32 stations can be assigned per call pickup groups.

But in case Pickup Group Ring Service is disabled in 2.1.5 System Options, it allows that call pickup groups can be assigned per stations. it is the same as before. An unlimited number of members can belong to each group. Stations can only be in one pickup group at any given time.

 

Viewing and Changing the Pickup Groups Settings

1)  Select 4.Configuration => 4.1 Grouping => 4.1.5 Pickup Groups from the Tree Viewer.

2)  View the Pickup Groups settings.

3)  Change the Pickup Groups settings.

4)  Save the changes.