Status Screen

The is the normal operating page for the OfficeServ System. The Status Screen is a display only facility, and shows information in real time relating to the current status of the OfficeServ System.The following information is displayed.

 

PORT COLUMN

The Port column gives you the number of the voice circuit that the call is taking place on.

 

MODE COLUMN

The Mode Number column lets you know which mode the port is in.

 

ACTIVE BLOCK COLUMN

This column shows you which block is currently servicing the call, as the call gets directed through the call session.

 

STATUS COLUMN

The status column displays the current condition that the port is in. Some examples are: Idle, Processing,Transferring,Messaging, etc.

 

 

System Activity

CALLS TO - DATE

The total number of calls that the OfficeServ System has processed.

 

AVERAGE CALLS PER WEEK

The average number of calls per week averaged over all weeks.

 

DIRECTORY ACCESSES

The total number of callers that have accessed the directory.

 

TIMES ALL PORTS BUSY

The total number of times all ports have been busy.

 

NUMBER OF SUBSCRIBERS

The total number of subscribers on the system. This is actually a mailbox count. Extensions are created for every station port on the phone system.

 

TOTAL MESSAGE COUNT

The total number of messages in the system.This includes new and saved messages.

 

AVG MESSAGES/MAILBOX

The average number of messages in the subscriber's mailboxes.ISK SPACE AVAILABLE

The total disk space available in hours and minutes.