If changes are made to the customer database they are live and immediate, however they are not immediately saved to disk.The save to disk will only take place if:
a) The administrator reboots the system after gracefully exiting using 'Operating Utilities' and ¡®Shutdown System¡¯.
OR
b) The nightly maintenance runs.This happens each night at 3 a.m.
OR
c) The administrator selects 'Save Application' from the System Main Menu.
The save application option forces the changes to be written to the database immediately.This will ensure that if the system looses power between the time that the changes are made and the nightly maintenance, the changes will be preserved.
Warning: For this data to be saved the OfficeServ System must lock its ports temporarily.Any idle ports are immediately locked.As ports become free they are also locked.When all ports are locked the data will be saved and the ports placed back online.
The system will politely Lock all ports before performing the save. If any port is off hook engaged in a call, the system will wait until the caller hangs up before locking that port