Schedule Table

The Schedule Table determines when the OfficeServ System will automatically change Modes. A mode is a set of operating rules for a specific situation, like DAY Mode or NIGHT Mode. These changes may be based on Port Number, Date or Day of Week, and Time of Day. The Schedule Table contains one record for each scheduled

change.

This selection of modes may be automatically set by this schedule table or manually overridden via a touch tone phone, using the MANUAL MODE SELECTION  function.When a call comes in, the schedule table is checked to find out which mode rules to apply to the call session.

If the entry says 'DCS AUTO' then the OfficeServ System will change between mode 1 (Day Mode) and Mode 2 (Night Mode) whenever the phone system changes between Day and Night operation.

The OfficeServ System selects a mode from this schedule based on an Order of Precedence. Schedule table entries which select the mode based on Date takes precedence over Day of Week (DOW).

Each entry defines a start time for that specific mode.The mode will continue until the next scheduled start time for a particular port.

In the example screen shown, if an additional entry is made which selects Holiday Mode, when Date = 12/25, it will take precedence over the other records. In other words, the OfficeServ System will switch to Holiday Mode on December 25 at Midnight, regardless of what Day of Week, it happens to be.

The information contained within the Schedule Table screen shown in this section is for discussion and display purposes only.

One page contains the Schedule Table parameters.The parameters are grouped by category as follows:

 

MODE NAME COLUMN

This is the mode block which will start the application.To create a new mode, press ADD button. Select a new or existing mode block. The Mode Name column is automatically filled in. To finish scheduling this mode, fill in the rest of the line with the following information.

 

PORTS COLUMN

The port number (1 through 6) sets a mode change for a particular port. If there are no other entries in the Schedule Table for this port, it will run the specified mode continuously. If this field is set to 'All', this entry will be used by all ports which do not have specific port entries. Ultimately the schedule is assigned to a port or group of ports. If you have an entry for All ports to go into the Holiday Mode and an entry for ports 5-6 to go into the Emergency Service Mode at the same Date,DOW, and/or Time then ports 5 & 6 will NOT follow the mode setting set for ALL ports. They will go into Emergency Service Mode and stay there until the net scheduled mode change that included or addressed ports 5-6 specifically.

 

DATE COLUMN

Month and day of month (mm/dd) when the change of mode will occur. If a date is entered in this field, no option will be given to make an entry in the DOW (Day of Week) field. This entry will take a higher order of precedence over records based on DOW only on the date specified. Therefore, to guarantee a particular mode setting over a three day period, a date entry should be created for each day of that period.

 

WEEKDAY COLUMN

Day of Week when a mode change is to occur regularly on specific day of the week. Either the Date or Weekday column may be filled in. If you should manage to make entries in both columns, OfficeServ System will realize a conflict and automatically delete one of them. You can select ranges such as 'MON-FRI' to cover week days only, or 'SUN- SAT' to cover all seven days (as used by SYSTEM AUTO).

 

START COLUMN

The Hour and Minute when a change in mode should occur.The hour must be specified in 24 Hr. format (i.e., 1:30 P.M. is entered as 13:30).